Residential Leaseholders Rights

Residential Leaseholders’ Rights

If you believe you have been charged unfairly by your managing agent or property management company, you may have the right to challenge those charges and seek reimbursement.

We assist residential leaseholders in reviewing service charges and preparing claims where unfair or unreasonable costs have been applied. Our experienced team will guide you through the process from the initial assessment through to tribunal representation where necessary.

What We Can Do

We can help you challenge and recover:

Unfair service charges
Unfair utility charges
Unfair parking charges

Every case is different, and we’ll review your documentation to determine whether you have a valid claim. Depending on the circumstances, it may be possible to challenge charges dating back to the start of your lease agreement.

To assess your case, we’ll usually need:

Service charge statements showing payments made
Itemised invoices or bills issued by your managing agents
Any supporting correspondence relating to the disputed charges

Should tribunal proceedings become necessary, we’ll prepare your case, manage all administration leading up to the hearing, represent you at the First-tier Tribunal, and guide you through every stage of the process. Most cases are typically resolved within 2–6 months, although timescales may vary.

If your claim is successful, compensation is commonly awarded through the recovery of unfair charges, often as a credit against future service charge invoices or by another method determined by the tribunal or an agreed settlement.

Our Fees

We offer a simple fixed-fee service:

£650 per apartment or flat
£500 payable at instruction
£150 payable prior to tribunal proceedings

If you believe you’ve been unfairly charged, get in touch today for an initial discussion. We’ll review your circumstances, explain your options, and help you decide on the best course of action.